Frequently Asked Questions

Benefits What are the benefits of The York Pass? With free entry to 29 attractions, tours around the city and discount offers at restaurants, entertainment, car hire and shopping. The York Pass offers value, and convenience, in one easy to use package. Does The York Pass come with a guidebook? Yes, The York Pass comes with a trilingual, full colour, 68-page guidebook giving information about each attraction, maps and location finders. Is there any benefit in buying the Pass now? Yes, buy The York Pass now and you can use it at any time for 12 months following date of purchase. If you order savings in advance, we will post your York Pass to you, enabling you to plan your visit before you arrive in York. Savings How much can I save? The more you see the more you save. But remember, you may only need to visit as few as three attractions before you cover the cost of a 1-day pass. Which Pass offers the most savings? The three-day adult Pass offers the greatest value with savings of more than £50 per person. Is there a discount for groups? For groups of 40 or more, please contact info@yorkpass.com or call 01904 554472 for group rates. Is there any discount for families/students/pensioners? The York Pass is the same price for all adults and offers substantial savings and benefits to everyone. Purchase How much does it cost? See the "prices" page on this web site. If I order online how do I receive The York Pass? Once purchased on line your York Pass will be delivered to the address requested. Allow 3 days (UK) or 10 days (Overseas) for delivery. How far in advance should I buy my pass? If you are purchasing your pass from overseas please allow plenty of time for delivery. If you are short of time, you can purchase a pass on arrival in York, at either of our Visitor Information Centres (located at the De Grey Rooms or the Railway Station). Can I buy The York Pass when I am in York? Yes, you can buy the York Pass from both Visitor Information Centres, located at Exhibition Square or at the Railway Station. How do you define a child York Pass? Children are aged between 5 and 15 years. Children under 5 years are free. Is there a reduction for seniors/students? No, there is one price for adults. What do I do if I have a promotional code? You put it in the box found in the BUY NOW page and you follow the process. Transport Does the York Pass include Transport? Yes, the York Pass does include travel offers on both the Guide Friday and City Sightseeing buses. This service allows you to board at any one of the 20 stops around the city. The full tour last approximately 45 min (Route A) or one hour (Route B). Both routes include the historic city centre and city. The York Pass offers £2 off adult tickets. Validity How does my Pass work? You should present your York Pass at every attraction you visit. This way you enter without paying. How does my pass become activated? Your pass becomes activated when you visit the first attraction. Can I visit an attraction more than once? You cannot visit an attraction more than once. Are the 2-day and 3-day passes for consecutive days? Yes, for example, if you begin using a 2-day pass on a Wednesday it will be valid for Wednesday and Thursday. If you tried to use a two day pass on Wednesday and then Friday, it would not be valid for Friday, as the pass will have expired. However, you could start using the pass on any two consecutive days. Your card is activated when you visit your first attraction. Is the pass valid for 24 hours? No, the pass is only available for a calendar day. What happens if I change the date of my trip to York? No problem, your York Pass is valid for a year. General Who is The York Pass for? The York Pass has something for everyone including - families, business travellers, children, first time visitors, repeat visitors, long haul, short stay, independent, overseas, UK and local residents. Does The York Pass include any evening activities? Yes, the York Pass includes a number of evening activity discounts, including ghost walks and evening river cruises, discounts at restaurants and the theatre.   For more information on opening dates and times, locations and descriptions, click on the attraction list.